For maintenance and field-service companies
Servexy
One system that runs a maintenance company end to end: the request comes in, goes to a technician, is closed at the customer's with photos and a signature, and the invoice goes out and gets collected. In Arabic and English, on the web and on the technician's phone.
If this sounds familiar…
- Requests arrive by phone and WhatsApp and nobody knows who went where
- The technician says it's done, the customer says nobody came, and there's no proof
- Periodic maintenance contracts are forgotten until the customer complains or leaves
- Spare parts leave the store and you can't tell which visit they went to
- Invoices, collection and e-invoicing are manual work that eats your day
You are in the right place. Here is how we fix it:
What you get
- Work orders from request to done, every step on record
- Dispatch technicians on a map by area and skill
- A technician app to close the visit with photos, parts used and the customer's signature
- Periodic maintenance contracts with visits generated automatically, and reminders on WhatsApp
- Quotes, invoices, payments, online payment links and customer statements
- E-invoices and e-receipts that meet the Tax Authority's rules
- Spare-parts inventory and purchasing, simple accounting and technician commissions
- A customer portal to book and follow visits
Why Servexy?
It was built from real work in an AC-maintenance company, not from behind a desk. Every screen comes from a problem that was costing money or customers: a forgotten visit, an unrecorded part, a late invoice.
Simple, and in your language
Arabic and English, support on WhatsApp, and setup help from day one.
How the work goes
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1
Sign up
Open a free trial and pick your trade; the system sets itself up for it.
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2
Bring your data
Upload your service prices and customers from Excel, a PDF or even a photo, and the assistant organises them.
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3
Add your team
Invite technicians and staff; each sees only what concerns them.
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4
Get to work
Take requests, dispatch them and follow them to payment, from one place.
Frequently asked questions
Can I try it before paying?
Yes, you start with a free trial and our team helps you set up.
Does it work on mobile?
It runs on the web, and technicians have their own phone screen to close visits with photos and the customer's signature.
Does it issue e-invoices?
Yes, Egyptian Tax Authority e-invoices and e-receipts from inside the system.
My trade isn't air conditioning. Will it fit?
It fits most field services: AC, water heaters, filters, electrical, plumbing, pest control, moving and more. See the trades below.