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For clinics and medical centres

Clinicato

Clinicato runs a clinic from booking to invoice.. doctors' schedules and online booking, the patient file, visit notes and prescriptions, invoices and payments, WhatsApp reminders and a patient account, across 18 medical specialties.

If this sounds familiar…

  • Appointments are booked by phone, WhatsApp and a notebook, so they overlap, get forgotten and patients miss them
  • A patient's history, past visits and drug allergies are spread across papers and files
  • Prescriptions are handwritten and the doctor can't easily see earlier medicines
  • You can't tell the clinic's daily income or what each patient still owes
  • A patient who needs a follow-up in a month is forgotten until they go elsewhere

You are in the right place. Here is how we fix it:

What you get

  • Appointments per doctor with their own hours, shifts and rooms, and the day's waiting list
  • Online booking from the clinic's page, with a WhatsApp confirmation and a link to confirm or cancel
  • WhatsApp reminders before appointments, and follow-up reminders with a booking link
  • A file per patient medical history, allergies, medicines and every visit and file
  • A visit screen per specialty complaint, examination, vital signs and ICD-10 diagnoses
  • Numbered e-prescriptions with an alert when a drug clashes with the patient's allergies
  • Invoices, payments and patient statements, and e-invoicing on the plans that include it
  • A patient account to see visits, prescriptions and invoices and change an appointment

Why Clinicato?

A successful clinic loses something every day to small things: overlapping appointments, a patient who forgot and left a gap in the doctor's day, a prescription written without noticing an allergy, a one-month follow-up nobody remembered, and Clinicato was built to close those gaps: booking, reminders, the visit, the prescription, the invoice and the follow-up in one system that runs in the browser on a computer, tablet or phone.

From booking to invoice

The patient books by phone or online and receives a WhatsApp confirmation, then a reminder before the appointment with a link to confirm or cancel, on the day reception sees the waiting list, the doctor opens the visit from the appointment itself, records the complaint, examination and diagnosis and issues the prescription, the visit's services become an invoice at reception in one click, and if the patient needs a follow-up the system reminds them on time with a booking link.

The patient file and specialty visit screens

Each patient has a file with their history, medicines, allergies and every visit and file, and each of the eighteen specialties has a visit screen with its own fields, from growth charts in paediatrics to gestational age in obstetrics, with ICD-10 diagnoses, and the doctor signs the visit when finished so it cannot change afterwards.

The patient account

Patients sign in with their phone number to see their visits, prescriptions and invoices and change an appointment within the limits the clinic allows, and every booking, reminder and follow-up message arrives on WhatsApp from the clinic's number, so fewer patients miss appointments and more come back for follow-ups.

Free medical tools for everyone

Clinicato's site offers medical calculators free for anyone, such as a pregnancy calculator, a BMI calculator and calculators doctors use in daily practice, available at Clinicato's medical tools, and subscribing clinics can add these tools inside the visit and on their own website.

By Servawy

Clinicato is a Servawy product, from the company that also builds Khadmato for maintenance companies and Ledo CRM for real-estate companies, and if your clinic also needs to show up on Google and Google Maps, Servawy's local SEO team works with clinics and medical centres, and for details, prices and a free trial visit Clinicato's website.

Who Clinicato is for

A single-doctor clinic with a receptionist and a medical centre with several doctors, specialties and rooms, in any of the eighteen supported specialties, and especially clinics that book most appointments by phone and WhatsApp and struggle with no-shows and forgotten follow-ups.

How a clinic day changes

Bookings from the phone and the online page land in one schedule per doctor, the patient receives a WhatsApp confirmation and then a reminder with a link to confirm or cancel, so the front desk knows who is coming before the day starts. The doctor opens the visit from the appointment and finds the patient's history, medicines and allergies, writes the visit with the fields of the specialty and issues a numbered prescription that warns when a drug conflicts with an allergy, the services become an invoice at the front desk, and the system reminds the patient of the follow-up with a booking link.

Pricing

Clinicato's plans and free trial are listed on the Clinicato website and depend on the number of doctors and features, so we do not repeat them here and risk an outdated figure.

Read before you decide

How the work goes

  1. 1

    Sign up

    Open a free trial and choose your specialty, or your centre's specialties, and the number of doctors.

  2. 2

    Set up the clinic

    Add doctors, their working hours and your visit and service prices.

  3. 3

    Add your team

    Invite doctors, reception and the accountant; each sees only what concerns them.

  4. 4

    Start booking

    Take bookings by phone and online, open the visit, print the prescription and issue the invoice from one place.

Frequently asked questions

What is Clinicato?

Clinicato is a cloud system for clinics and medical centres made by Servawy, bringing appointments, online booking, the patient file, visit notes, prescriptions, invoices and WhatsApp reminders into one place, on the web and on any device.

Which specialties does Clinicato support?

18 specialties, including internal medicine, paediatrics, obstetrics and gynaecology, dentistry, dermatology, ophthalmology, ENT, orthopaedics, cardiology, chest, endocrinology, urology, general and plastic surgery, psychiatry, nutrition, physiotherapy and speech therapy, each with its own visit screen and fields.

Does Clinicato send WhatsApp reminders to patients?

Yes, patients receive a booking confirmation and a reminder before the appointment with a link to confirm or cancel, and follow-up reminders with a booking link, once the clinic's WhatsApp number is connected.

Can patients book themselves?

Yes, online booking can be switched on so patients choose the specialty, doctor, visit type and a free slot, and they can follow their visits, prescriptions and invoices from their own account.

Is patient data safe?

Each clinic's data is kept separate from every other clinic's, medical data is visible only to people with permission inside the clinic, and patients see in their account only what the clinic shares with them.

What are Clinicato's free medical tools?

A set of medical calculators free for anyone on Clinicato's site, such as a pregnancy calculator, BMI and calculators doctors use, which subscribing clinics can also add inside the visit and on their own website.

Can I try it before subscribing?

Yes, start a free trial on Clinicato's site, or book a call and we'll show it on your own clinic's work.

Ready to start?

Send us a message with your business and your goal, and we will come back with an initial plan and realistic numbers, with no commitment.

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